About

FAQ

• Where is the store based?

  Vancouver, Canada

• Do you accept orders placed outside of the US?

  Yes, orders can be shipped internationally.

• How long will it take to receive my order?

  Packages are sent through Canada Post regular mail, please allow up to 7-10 days for processing. Shipping to the USA may take between 10-40 days from date of dispatch, while international delivery may take up to 12 weeks.

• **Please ensure addresses are entered correctly!**

  It is the customer's responsibility to ensure that the inputted address is able to receive the mail. For change of address, please contact within 48 hours of ordering, as I cannot change the address once an order has been dispatched!

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.